To survive and thrive in today's intense, ever-changing marketplace, Canadian companies know they must implement and maintain an operating model that will not only serve their clients but also optimize results. And since organizations are continually seeking to improve financial and operational results, one of the best strategies to accomplish this is to focus on the core business practice's. So, it's no surprise that outsourcing is one of the most significant trends in business today.  In 2000, the Canadian Federation of Independent Business released A study of Outsourcing Trends in Canada. Among its findings: outsourcing is a business strategy adopted by nearly 80% of the nearly 2,000 Canadian businesses surveyed. According to Dun & Bradstreet's Barometer of Global Outsourcing, 2000, outsourcing expenditures are estimated at more than $1 trillion a year worldwide. And, in a 2004 report entitled A Fine Balance: The Impact of Offshore IT services on Canada's IT ...